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Nature Hills Nursery

<h2 id="isPasted">Damaged or Dead Plants on Arrival</h2><h3 id="what-qualifies-as-shipping-damage">What Qualifies as Shipping Damage</h3><ul><li>Broken or severely bent stems</li><li>Completely dried out or wilted plants</li><li>Root damage from poor packaging</li><li>Plants that appear dead on arrival</li><li>Significant leaf loss or browning</li></ul><h3 id="important-notes">Important Notes</h3><ul><li><strong>Normal Shipping Stress</strong>: Some leaf drop and minor wilting is normal</li><li><strong>Seasonal Dormancy</strong>: Some plants may appear lifeless when dormant</li></ul><h3 id="steps-to-take">Steps to Take</h3><ol><li><strong>Unpack immediately</strong> and inspect all plants</li><li><strong>Take photos</strong> of any damage before disturbing the plants</li><li><strong>Plant or pot immediately</strong> according to the included instructions</li><li><strong>Water appropriately</strong> based on plant type and season</li><li><strong>Contact us within 48 hours</strong> if you notice significant damage</li></ol>

Damaged or Dead Plants on ArrivalWhat Qualifies as Shipping DamageBroken or severely bent stemsCompletely dried out or wilted plantsRoot damage from poor packagingPlants that appear dead on arrivalSignificant leaf loss or browningImportant NotesNorma

My Plants Arrived Damaged or Dead

My Plants Arrived Damaged or DeadUpdated 16 days ago

Damaged or Dead Plants on Arrival

What Qualifies as Shipping Damage

Important Notes

Steps to Take