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Nature Hills Nursery

<h3 id="isPasted">Package Not Delivered</h3><ul><li><strong>Check tracking information</strong> for delivery confirmation</li><li><strong>Ask neighbors</strong> if the package was left at the wrong address</li><li><strong>Check with building management</strong> if in an apartment/condo</li><li><strong>Look around the property</strong> for packages left in safe locations</li></ul><h3 id="package-delivered-but-empty-or-incomplete">Package Delivered But Empty or Incomplete</h3><ul><li><strong>Check all packaging materials</strong> thoroughly</li><li><strong>Look for multiple packages</strong> - large orders may ship separately</li><li><strong>Compare with the order confirmation</strong> to identify missing items</li><li><strong>Contact us immediately</strong> with order details</li></ul><h3 id="package-damaged-in-transit">Package Damaged in Transit</h3><ul><li><strong>Take photos</strong> of external package damage before opening</li><li><strong>Document contents</strong> if plants are affected</li><li><strong>Keep all packaging materials</strong> for potential carrier claims</li><li><strong>Report to us within 24 hours</strong> for the fastest resolution</li></ul>

Package Not DeliveredCheck tracking information for delivery confirmationAsk neighbors if the package was left at the wrong addressCheck with building management if in an apartment/condoLook around the property for packages left in safe locationsPack

Package Delivery Problems

Package Delivery ProblemsUpdated 16 days ago

Package Not Delivered

Package Delivered But Empty or Incomplete

Package Damaged in Transit